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Company Info
Accolo
 
Senior Production Support Engineer - Be A Part Of Transforming The Way The World Uses Energy!
Location: Boston, Massachusetts (United States)
Compensation Range: $75,000 - $150,000
Employment Type: Full Time (Experienced) Job ID: 8203

Job Details:
 EnerNOC, a thought leader in the energy industry, is seeking a skilled Senior Production Support Engineer to deliver exemplary performance for maintaining and supporting EnerNOC’s software platform.  For the technical support guru this is the perfect opportunity to work for a company experiencing tremendous growth in the clean energy industry. You will see the results of your efforts immediately when you put your talents to work guiding and supporting customer facing teams and other engineers. As an integral part of the Engineering Team you will work as part of a cross functional team to diagnose complicated system issues. Join us and work with a team on the cutting edge of a rapidly growing industry!

EnerNOC unlocks the full value of energy management for our utility and commercial, institutional, and industrial (C&I) customers by reducing real-time demand for electricity, increasing energy efficiency, improving energy supply transparency in competitive markets, and mitigating emissions. We accomplish this by delivering world-class energy management applications including DemandSMART™, comprehensive demand response; SiteSMART™, data-driven energy efficiency; SupplySMART™, energy price and risk management; and CarbonSMART™, enterprise carbon management. Our Energy Network Operations Center (EnerNOC) supports these applications across thousands of C&I customer sites throughout the world. Using our C&I customers’ energy usage flexibility, we make capacity, energy, ancillary services, and carbon products available to grid operators and our more than 100 utility customers on demand as a cost-effective alternative to traditional power generation, transmission, and distribution. For more information, visit www.enernoc.com.

As a Senior Production Support Engineer, based out of our Boston, MA. office, your primary objective will be to maintain and support EnerNOC's energy management platforms that contain J2EE applications with Flex integrations. Previous experience in debugging and trouble-shooting coupled with your ability for quick turnaround times will allow you to address customer issues in Platform and Application areas under tight time constraints. Your background in implementing new solutions will assist you as you provide analysis and recommend solutions while implementing and managing an incident tracking system to better coordinate problem management. Familiarity with two of the following: Java, Flex or Oracle will prepare you to support the Oracle backend and Java middle tier. A combination of two of the above paired with your working knowledge of Linux, will put your resume ahead of the rest. Superior verbal and written communication skills will aid in your internal interaction, as you work cross-functionally or occasionally are asked to provide a written de-brief. This job requires you to be on call 24/7. Apply today to join a dynamic environment that allows you to work both independently and with your peers!
Related Keywords:
engineer, support, senior engineer, software platform, Java, Flex, Oracle, Linux, debugging, trouble-shooting, implementation, implementing solutions, technical issues, incident tracking system, analytical skills, verbal and written communication, software development, energy, sustainable energy, J2EE